Mickey mouse 3D backpack
To help our customers at Just Kidn, we have answered some of the most common questions we get asked about delivery and shipping information.
How is delivery done?
Every order is shipped through GIG Logistics, DHL, ABC Transport, depending on your preference. However, the delivery fees could vary based on the logistics company.
How long will my order take to arrive?
All items are normally dispatched within 3-5 working days of the order being placed.
This means that orders are picked and packed the day after your order has been placed. We currently partner with GIG Logistics to fulfil the majority of our customer orders, and each order is shipped via standard delivery. This means it may take three working days for your order to be delivered by GIG Logistics once despatched. This applies to deliveries through DHL, ABC Transport likewise.
Furthermore, items ordered during public holidays and weekends will be shipped by the next working day.
What should I do if I am yet to receive my order?
Please note that in some circumstances orders may take slightly longer to dispatch, so in most circumstances please allow 3-5 working days for your order to arrive. Once your item has been shipped you will automatically receive the tracking details (Waybill, Tracking Number/ID).
You can reach out to us at support@justkidnn.com to verify the delivery status or simply ‘do it yourself’, and track your order here at Track My Order
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